Pi Media Global and its affiliates (collectively, “PI MEDIA GLOBAL,” “we,” “us,” and “our”) respect your privacy. Please read the following to better understand our Privacy Policy (“this Policy”). This Policy applies to PI MEDIA GLOBAL websites, products, and services that link to this Policy.

 

This Policy describes how PI MEDIA GLOBAL processes your personal data, but it may not cover all possible data processing scenarios. PI MEDIA GLOBAL may notify you of product or service-specific data collection processes through supplemental policies or notices provided prior to collection.

 

This Policy describes:

 

How We Collect and Use Your Personal Data

Cookies and Similar Technologies

How Personal Data Is Disclosed

How to Access and Control Your Personal Data

How We Protect Your Personal Data

Third Party Providers and Services

International Transfers of Your Personal Data

Updates to This Policy

How to Reach Us

1. How We Collect and Use Your Personal Data

Personal data refers to any data that can be used, alone or in combination with other data, to identify a natural person. You provide such data to us directly when you use our websites, products, or services, or interact with us (for example, when you create a PI MEDIA GLOBAL account or contact us for support). We may also obtain data by recording how you interact with our websites, products, or services. For example, we may use technologies such as cookies or obtain user data from software running on your device. Where legally permitted, we may also obtain data from public and commercial third-party sources, such as purchasing statistics from other companies, to support our services. The personal data we collect includes information such as name, gender, business name, job position, postal and email addresses, phone number, login information (account and password), photographs, and certification information, and depends on how you interact with PI MEDIA GLOBAL, for example, the website you visit or the products and services you use. We also collect information you provide to us and the content of messages you send to us; such as enquiry information you provide to us or questions or information you provide for customer service support.

 

Before using PI MEDIA GLOBAL's products or services, you may be required to provide personal data. In some cases, you may choose not to disclose your personal data to PI MEDIA GLOBAL . However, failure to provide PI MEDIA GLOBAL with certain data may mean that we cannot provide you with certain products or services or respond to a concern you have raised.

 

We may use your personal data for the following purposes:

 

Creating an account.

 

To fulfill your transactions or service requests, fulfill orders; deliver, activate, or verify products or services; provide training and certification; administer and process training and certification exams; participate in physical or virtual events; fulfill your requests or provide information you request (e.g., marketing materials and whitepapers for products and services), and provide technical support. To contact you with your consent; to send you information about products and services that may be of interest to you; to invite you to participate in PI MEDIA GLOBAL events (including promotional events), market research, or satisfaction surveys ; or to send you marketing information. If you do not want to receive such information, you can unsubscribe at any time.

 

To send you important notifications such as installations and updates of operating systems or applications.

 

To provide you with a personalized user experience and content.

 

Qualify and manage suppliers and business partners, communicate with or work with suppliers and business partners. Improve our products and services through internal audits, data analysis, and research. Analyze the efficiency of our business operations and assess market share. Resolve problems when you send us error reports.

 

Synchronize, share and store data you upload or download and the data required for uploading and downloading.

 

To ensure the security of our products, services, and customers or users, and to operate and improve our loss prevention and fraud prevention programs. To comply with and enforce applicable legal requirements, industry standards, and our policies.

 

PI MEDIA GLOBAL may also collect and use non-personally identifiable information (PTI). PTI is information that cannot be used to identify a specific individual. For example, PI MEDIA GLOBAL will collect statistical data, such as the number of visits to the website. We collect this data to understand how users use our websites, products, and services, to improve our services, and to better meet your needs. PI MEDIA GLOBAL may collect, use, process, transfer, or disclose PTI for other purposes at its discretion.

 

your personal data from KTTB and ensure that the two types of data are used separately. When personal data is combined with KTTB, it will still be considered personal data during processing.

 

PI MEDIA GLOBAL will process your personal data in accordance with the requirements of applicable law and based on an appropriate legal basis, which includes:

 

To process your personal data for the performance of the contract when responding to a transaction or service request;

 

Processing your personal data with your consent;

 

PI MEDIA GLOBAL's or a third party's legitimate interests, we use your personal data for purposes such as communicating with you, conducting marketing or market research, developing our products and services, and administering and improving our loss prevention and fraud prevention programs. Legitimate interests include enabling us to more effectively manage our business and provide our business, products, and services; ensuring the security of our business, systems, products, services, and customers; internal administration; compliance with internal policies and processes; and other legitimate interests specified in this policy;

 

To process your personal data as necessary to comply with and fulfil legal obligations.

 

2. Cookies and Similar Technologies

2.1 Cookies

To ensure the proper functioning of our website, we may sometimes place a small piece of data called a cookie on your computer or mobile device. A cookie is a text file stored on a computer or mobile device by a web server. The content of a cookie can only be retrieved or read by the server that created the cookie. The text in a cookie typically consists of identifiers, site names, and some numbers and characters. Cookies are specific to the browser or mobile application you use and allow websites to store your preferences or the items in your shopping cart.

 

Like many websites and internet service providers, PI MEDIA GLOBAL uses cookies to improve the user experience. Session cookies are deleted after each visit, while persistent cookies persist across multiple visits. Cookies allow websites to remember settings on your computer or mobile device, such as language, font size, or other browser preferences. This means users don't have to reset their preferences for each visit. Conversely, without cookies, websites would recognize you as a new visitor with each page load. For example, if you're redirected from a website you've previously logged in to and then return to the original site, the site won't recognize you, and you'll have to log in again.

 

PI MEDIA GLOBAL will not use cookies for purposes not specified in this Policy. You can manage or delete cookies according to your preferences. For details, visit AboutCookies.org. You can clear all cookies on your computer, and most web browsers offer the option to block cookies. However, if you do this, you will have to change your user settings each time you visit our website. To learn how to manage cookie settings for your browser, see the links below:

 

Internet Explorer

Google Chrome

Mozilla Firefox

Opera

3. How Personal Data Is Disclosed

PI MEDIA GLOBAL shares your personal data with other partners as described in this Policy. For example, when you make an online purchase from PI MEDIA GLOBAL , we need to share your personal data with a logistics provider to arrange shipping or a partner to provide the service. Additionally, as a global company, we may share personal data with PI MEDIA GLOBAL's affiliates and subsidiaries.

 

To comply with applicable laws or respond to valid legal processes, PI MEDIA GLOBAL may disclose your personal data to law enforcement or other government agencies. If PI MEDIA GLOBAL is involved in a restructuring, merger, acquisition, or bankruptcy or liquidation proceeding, your personal data may be disclosed in connection with the transaction. PI MEDIA GLOBAL may also disclose your data depending on the circumstances, for example, to enforce the terms of use or to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual illegal activity.

 

4. How to Access and Control Your Personal Data

PI MEDIA GLOBAL is accurate. PI MEDIA GLOBAL is committed to maintaining the accuracy and integrity of personal data and keeping it up-to-date.

 

To the extent required by applicable law, you may (i) have the right to access certain personal data belonging to you, (ii) request correction of errors in that data, (iii) object to or restrict the use of your personal data, and (iv) delete your personal data from our database . You may ask us to delete your personal information. To exercise these rights, you can submit feedback by clicking here. A written request may be required for security reasons. We may reject a request if we have reasonable grounds to believe the request is fraudulent, impractical, or may compromise someone else's privacy.

 

GLOBAL processes your personal data based on your consent, you have the right to withdraw your consent at any time, if permitted by applicable law. However, such withdrawal will not affect the legitimacy and effectiveness of the personal data we processed based on your consent before the withdrawal, nor will it affect data processing based on other legal bases that are not based on your consent.

 

5. How We Protect and Store Your Personal Data

The security of your personal data is important to us. We use appropriate physical, administrative, and technical measures to protect your personal data from unauthorized access, disclosure, use, alteration, damage, or loss. For example, we use encryption technologies for data confidentiality, implement security mechanisms to prevent attacks, and employ access control mechanisms that ensure only authorized individuals have access to your personal data. We also provide security and privacy protection training to raise employee awareness of personal data protection. PI MEDIA GLOBAL is committed to protecting your personal data; however, please remember that no security measure is perfect.

 

We will not retain your personal information for longer than necessary for the purposes specified in this Policy, unless an extension is otherwise legally required or permitted. Data retention periods may vary by scenario, product, and service. The standards PI MEDIA GLOBAL uses to determine retention periods are: the period for which personal data must be retained to fulfill business purposes, including providing products and services; maintaining relevant transaction and business records; monitoring and improving the performance and quality of products and services; ensuring the security of systems, products, and services; addressing potential user inquiries or complaints and troubleshooting problems; the user's consent to a longer retention period; and whether laws, contracts, or other equivalent regulations have specific data retention requirements. We will retain your registration information for as long as your account is necessary for service provision. You may choose to delete your account. After you delete your account, we will stop providing you with products and services through your account and will delete your relevant personal data unless otherwise stipulated by specific legal requirements.

 

6. Third Party Providers and Services

To provide a positive user experience, you may receive content or web links from third parties other than PI MEDIA GLOBAL and its partners (“third parties”). PI MEDIA GLOBAL has no control over such third parties, but you may choose whether to use the links, view content, and/or access products or services provided by third parties.

 

PI MEDIA GLOBAL cannot control the privacy practices and data protection policies of third parties that are not subject to this Policy . When you submit personal information to such third parties, please read and consider the third party's privacy protection policy.

 

7. International Transfers of Your Personal Data

As a global company, personal data collected by PI MEDIA GLOBAL may be processed or accessed in the country/region where you use our products and services, or in other countries/regions where PI MEDIA GLOBAL or its subsidiaries, affiliates, service providers, or business partners are located. These jurisdictions may have different data protection laws. In such cases, PI MEDIA GLOBAL will take measures to ensure that data is processed in accordance with this Policy and applicable laws. These measures may include entering into standard contractual clauses approved by the EU when transferring a data subject's personal data from the EU to a country or region deemed by the EU Commission to provide an adequate level of data protection, obtaining consent from the data subject to the cross-border data transfer, or implementing safeguards such as anonymizing personal data before the cross-border data transfer.

 

8. Updates to This Policy

PI MEDIA GLOBAL reserves the right to update or modify this Policy at any time. We will post the latest Privacy Policy on this page if any changes are made. If material changes are made to the Privacy Policy, we may notify you through various channels, such as by posting a notice on our website or by sending you a notification directly.

 

9. How to Reach Us

When PI MEDIA GLOBAL processes your personal data in accordance with this Privacy Policy, if you have a privacy complaint or issue and wish to contact the PI MEDIA GLOBAL Data Protection Officer (DPO), the PI MEDIA GLOBAL entity that responded to your request to PI MEDIA GLOBAL , contacted you, provided you with products or services, or has entered into or is about to enter into a contract with you is the controller of the relevant personal data.